Board Thread:Game Discussion/@comment-9890645-20130728203159

This is the letter I just fired off after today's Call for Help bug. Enjoy.

To whom it may concern:

This event has been FULL of bugs which have done nothing but hinder gameplay to such a degree as to make the event unplayable, a list of which I'll supply below. The final straw is today's inability to send out help requests. At such a late stage of the episode, it makes the game impossible to play, as most players will need those requests sent.

I have spent 6630 coins this episode. I DO NOT WANT COINS RETURNED. I want my iTunes account credited with $60. I cannot justify further spending on this game when the app is horrifically buggy on its own (lag issues; promised features, notably the "over-upgrade" warning, not functioning; any ally manipulation requires hard restarts) AND the episodes get buggier and buggier, with this episode being BY FAR the worst since my start during Unleash the Beasts.

I'm not asking for all my money back or to close my account. I would love it if whoever is responsible for such things could make this app fun and great again; maybe then I shall return to paying customer status. But I've spent close to $1,000 on a game with insane power creep and a worsening series of bugs and other issues, and I certainly feel as if I am getting LESS value the MORE money I pay to play.

List of bugs this episode: - No "Skip" in beginning of episode (fixed) - "Deceptirob" ever present in help requests (often in the first or second slot on top row) - No critical hits in boss battles (I stopped playing until this was fixed) - No bonus to using cards to upgrade characters during the episode - Twice, I have one-cubed a boss that absolutely should have died from the cube. When returning from combat, I find I did minimal to no damage while someone else jumps in and takes the kill, and I'm down a cube and get no points for the cube. (My DP is around 16,000; the bosses were a Growl of forgotten level - I one-cube L1-7 - and a Dropshot L1 with ~15M HP - I do minimum 27M to Dropshot) - Today's total failure of the Call for Help feature (which has also caused me to stop playing until fixed)

The last three bugs, in particular, are particularly egregious to me for two reasons: 1. Nothing has been done about the first two (the newness of today's bug requires me to give you a pass on this with that). 2. All three are directly opposed to promised gameplay functions.

I wouldn't be surprised if there are bugs I missed or haven't seen, as this episode has just been full of them. And I'm quickly getting full on this game.

Please refund my $60 for this episode. I have been very patient with a lot of crap in previous episodes, and I've watched friends like StarscreamG1, Nullicon, Ironhide92117, and others walk away from this game after your treatment of them. Not only will I walk away, I will start a crusade against Mobage, DeNA and all your games for your shoddy application and event programming. You cannot justify the money you charge for digital product when the whole package seems like it was coded by a room full of monkeys with keyboards.

Thank you for your time. 