Board Thread:Current Episode Discussion/@comment-24969144-20140620115631/@comment-24376801-20140620154143

Claymcintyre31 wrote: I sent in a request... and it was stern but not over bearing... I am in customer service and have been for 18 yrs... so trust me... no I didn't send a request worded with demands. Yep...same here...I'm just amazed by people who try the "fix this now or I'm out" when requesting help or compensation, because few things will turn CS Reps off faster than that. The only companies that continue to help after something like that are your premiums (spendy products with good reputations).