Board Thread:Frustrations and venting/@comment-11107497-20131222035814/@comment-11482499-20131222122341

If players don't assert their rights and fail to demand refunds when they deserve them, you're right - "players will swallow all their crap".

If we demand refunds for their screwups, they're basically making no money while incurring operation costs. They'll die unless they at least occasionally get things right.