Board Thread:Game Discussion/@comment-12524333-20131023115341/@comment-23954166-20131023120829

THat happens to me all the time. You might get lucky and it will be enough to delete .ngmoco folder and reinstall and all will be well but what works for me is resetting to factory defaults and then reinstalling. It has something to do with (on select phones ofc) how much space is left on phone i believe. I Do not install anything else on my samsung xcover2 and sometimes between episoes I clear transformers memory and that keeps the game happy :(

I've had a weeks long troubleshoot with mobage but in the end they said that they don't support all phones but the resetting works usually but sometimes I also have to not bring back anything from my mails backup. It's a weird business.