Board Thread:Game Discussion/@comment-10276925-20130831002217/@comment-11490363-20130831171126

PRAXISZ wrote:

I think that we can agree that many customers feel that Mobage has made several moves that could be categorized as bad business. Limiting cards is good for business if it generate more income. Limiting cards is not good for customer relations.

Oh, the lack of a confirmation button is purposeful. But that is also my opinion.

Additionally, I like some of the changes that have been made to the game, but I am also aware that many of these changes have not been made to increase my enjoyment of the game although to some degree it has.

This community represents a very small percentage of the population that competes in this game. Consequently, there are not many that would be aware that they can call in and request refunds on chains for poor design.

Lastly, paying to play changes your experience in the app positively and/or negatively. It depends on what you spend on. You could pay to play and your spends could have no affect on raids or elites. I really tend to not be swayed by arguments that argue against themselves. You say there have been some changes that are good, well then why on earth would that ever happen if it costs them money and you say they are all about screwing customers to make more money? This is a contradiction. You can't argue both sides when it suits you. Cherry picking like this is a sure sign of a lack of a real argument. Sorry for being so blunt.

Screwing your customers is a terrible approach to business. Sure you can fool some of them for some of the time, but eventually you lose that advantage, it is very short lived. They seem to want to have players over the long term, at least that is what it appears like to me.

As a developer I know that sometimes the things people want fixed most don't always get fixed first due to priorities and other things that get in the way. The fact that a lot of the things I criticized in the game months ago are now changed is a good sign if you ask me. Sure there are still plenty of good changes that could be made, but we have no idea how many developers they have working and if all those things could be done in addition to whatever else needs to get done.

I think the best thing they could do is just publish all the probabilities, so people could make informed decisions. They used to publish some of them, I think lobbying for that is a better use of our time. Of course, don't stop pushing for the dialog for the chains either. That needs to be done too.