Board Thread:Game Discussion/@comment-9890645-20130728203159/@comment-11067648-20130729000531

Most countries have consumer laws to protect the right to a refund which businesses need to comply with or face fines / other punishment. Check the law for the country you are in. This is pretty clear cut to me - a faulty product (the Full Assault episode) that you paid money for which you now seek a refund on. Mobage will not have a choice in many countries but to pay a refund to those who ask for one. It's the same if you buy a toaster from a shop, if it doesn't work, you take it back and get a refund. Same laws apply in most countries.

Apple / Android doesn't like having dodgy app sellers on their books either so will not want to be processing a lot of refunds - could end up with the app being booted off the store if Mobage does not sort. Check your local consumer rights.