Board Thread:Game Discussion/@comment-9204520-20130524201046/@comment-9723936-20130525044451

Everywhereusername wrote: NickKnighte wrote: Another fail event. Only three rewards cards? Starscream, Rumble and Reflector? And STILL split. And yet another crappy R3 point reward card. Everybody complains about the split boss cards, but you have to see those for what they are. They know nobody wants half a card, so they've put them in there as deliberate incentive to get people to spend money when they're getting close to the rank they want. Their business is selling things to us and that's a motivational appeal, not a thoughtless oversight or a dick move.

One thing some people are forgetting is that if you get, say, all of Reflector and only half of Rumble, Reflector is what matters. You got a complete boss bot. You did it. You didn't do enough to get a second complete bot but that's incidental. It's not like you have to keep the half bot. If he's strong when you level him up, you can use him, and if not, and if you don't want him clogging up your base, you can sell him or use him as strong upgrade fodder. Or you can hang onto him in case he becomes matchable in the future. It's not like he's herpes. Get rid of him if he's not useful. We'll all have so many strong bots after enough episodes that it won't matter.

you really do not get it, do you? The first rule of business is CUSTOMER SERVICE. If you piss off your customers, they do not spend their money with you. They spend it with another company that competes with you, and your company goes bankrupt.

What are you, a Mobage rep?