Board Thread:Game Discussion/@comment-16151769-20140403143746/@comment-13789016-20140403230534

and the response i just got practically immediately

Hey Patrick,

Thank you so much for taking the time to write that out. I can't see anything I disagree with myself honestly just on a personal level. So being with the support team I can't change or introduce game mechanics or anything like that, I don't have "sway" but I can get your ticket to the people who do and who make the game. So that is what I've done, I think that is the best thing I can do and I implore anybody who feels the same to write in, the support team really its no problem to pass on feedback and I love to do so as I think especially this kind of feedback can have an impact. So I have marked your ticket as feedback so that it will be seen by the Transformers game development team. I know they are always glad to hear of ways to improve their games or hear from the players in any way and I do know they have introduced changes based on customer feedback in the past but I cannot speak for them as they are a very distinct team from us here, but I do hope that you see some changes and the game continues to improve. I agree its trended upwards but that doesn't mean more work cannot be done!

Please let me know if you have any further feedback, suggestions, or require any further assistance! I will either give you the help you need or get your ticket to the people who can.

Thank you again.

Troy