Board Thread:Frustrations and venting/@comment-11482499-20131230130842/@comment-11107497-20140131073410

Stick it to them ARO. There needs to be a way to get past their customer service firewall, things just get bounced around between the different reps with no one really owning an issue and no higher authority existing. Needs to be escalated to a manager.

Logic doesn't work with them... Before resolving an issue (which isn't resolved yet), they had to clarify my rank (I finished 199th), check this out:


 * Hey there N--!


 * Thanks for writing in! Your rank in the Mockery of Justice event was 35749th. The reward for this rank is 100 Gold Warrior Medals, which have been delivered to your account already.


 * Let me know if you have any other questions.


 * Have a great day!


 * Hi Alex, that was definitely not my rank, please recheck. :)


 * I'm Trion rank, it would be impossible to rank that low in the event. Thanks.


 * Hey N---,


 * I can assure you that our records are showing the Gamername "terminalvertex" in 35749th place in the Mockery of Justice event.


 * Thanks again,


 * Bearnard

Mockery of Justice has probably done it for me.. I don't see the point in playing competitively. Only the top 50 players received a reward, for everyone else it literally would have been better to not participate and save the time, energy and resources. All rewards after the top 50 were received at a loss with 0 gain. Absolutely 0 gain.

I asked them what is the point of rewards, they replied with this:

'''The point of the rewards is to allow you to build you deck, and the power that you are able to build up to is a reflection of your standing in game. The rewards won't perfeclty suit every deck, but they should help to improve yours if only marginally in some cases. '''

They suited no one within my prize bracket and allowed no one to build their deck.