Board Thread:Game Discussion/@comment-9890645-20130809155352/@comment-10825809-20130809234302

Godofcyanide wrote: @Tapzooropa - Yes, and there is precedent for exactly that occurring (in Magic Online, a top player's account was hacked and all his cards "traded away," and Hasbro/Wizards of the Coast basically told him, "Sorry, buddy, you're screwed.")...

I can't speak to your example but in general that argument doesn't hold. If you pay for something you are entitled to some protection or a minimal warranty. Some companies value their reputation and offer this on their own accord. Others are forced to comply through credit card companies, courts or Apple (ha). I'm not in favour of big "I quit" rants but that doesn't mean some people aren't entitled to a refund.