Board Thread:Current Episode Discussion/@comment-24969144-20140620115631/@comment-24376801-20140620130529

Coming from the experience of being in a Customer Service industry -

If you send in a support request, be firm but polite in your comments. Tell them what you have specifically lost. Tell them how it has affected your chances of the final rewards. Tell them the compensation you are requesting (best case scenario to go onto an almost full team that is active) and worst case a granted victory for the current day plus BC or EC that were spent and now "wasted" due to being on a 3v3 team that is an obvious bug. Do not be insulting or make demands with the end case of "or I'm done." When a CS Rep sees that, they already know the person is a jerk and have very little urge to help them.

Just thought I'd give you some advice from the industry...