Board Thread:Game Discussion/@comment-11165765-20130921220629/@comment-10667507-20130923184718

Hmmm, I guess that I should send them a letter then since I had an event where their update screwed up my phone for 4 days. I'm usually a T2/T3 player (depending on the cusp when I have to work the last 4 hours of the events and can't play), and the event with Wheeljack as the T2 reward, I purchased a lot of characters and didn't get to play which set me back cash and frustration. I know that I won't be able to use those cards anymore but they might compensate me with newer cards. Thanks for the info from Lee. We should all remember this thread as a benefit for anything that's messed up. They can compensate you in major ways if there's a problem, so document it and send them a letter. Now, the only question is where did he send this complaint to? Was it the website support link?