Board Thread:Frustrations and venting/@comment-11107497-20131222035814/@comment-13248161-20140213132349

Andrewds1021 wrote: I'm not sure I understand his logic in the last paragraph. If you bought a tv for 300 the day before it went on sale, they wouldn't refund the difference. Actually, many stores likely would if you complained ("You sold me this yesterday when you knew very well you were about to put it on sale today and you didn't tell me!"). They don't want you to haul your TV back to them and return it and make a big stink about why, in front of other customers.

That's a basic business concept known as good customer service.

Mobage of course is not running a typical business, but rather a very shady one lying somewhere between a rigged casino and a drug dealer, so good customer service really isn't important to them.