Board Thread:Game Discussion/@comment-11590835-20130724050540/@comment-11368661-20130724053010

That's unfair since there is no guarantee for any player to keep what they worked so hard for due to a glitch from Mobage. This represents poor customer service on their end, especially to a well paying customer such as yourself. I respect all the hard work you have done here and helping out the little guys. I hope you get a full refund and then some for the troubles they have given you and your wife. As you can see, a lot of people are either having similar problems or other issues resulting in them quitting this game altogether. These were also well paying customers. You have my support.