Board Thread:Game Discussion/@comment-24125427-20131113091823/@comment-11371587-20131114232531

TRANSFORMERS LEGENDS UPDATE

To all Transformers Legends players,

Yesterday morning 10.00AM we started a major server maintenance and upgrade. This update was intended to improve performance and support new features we are rolling out in the coming weeks. We unfortunately ran into problems during this operation on the live game servers and this caused cards being reset to level 1.

We have been working hard to address this unfortunate situation. The servers have been rolled updated to the latest back-up of the database of Wednesday 10.00AM. Any progression that was made in the game between the server going up late Wednesday evening and going down again on Thursday morning has been reset.

However, we have been working hard to not only get the game back up and running again, but we have worked on making sure that the problems and database roll-back have the least affect on all players. To do this we’re undertaking the following actions:

DAILY LOGIN BONUS - We have updated the Daily Login bonus to make sure everybody can get their Elita One cards. With this fix we can guarantee that you can get at least 4 Elita One cards despite missing out one day of the login bonus due to the server issues. This will go live with the new PvP Episode later today.

PREMIUM PURCHASES - Players who purchased premium Space Bridges will get their Mobacoins/Cybercash from these purchases refunded. In addition to the refund we will gift them the Episode cards they bought in this timeframe to make sure they don’t lose any of the unique Episode cards they have acquired. Gifting these cards to all players may take some time so please be patient, but we guarantee that you will get them.

INVENTORY - All Trans-metal, medals or other inventory items used during this period will be restored to the original state.

LOYALTY GIFTS - All players get an amends package including 50 Transmetal, 25 Weapon Upgrade Material, 50,000 credits and 50 Gold Space Bridge Medals.

Last but not least we’d like to thank you, the community, for being patient and hanging in there. Once we’re back up, enjoy the new upcoming PvP Episode: ESPIONAGE!

PERMALINK THURSDAY, NOVEMBER 14, 2013