Board Thread:Frustrations and Venting/@comment-25442605-20141017012915/@comment-25442605-20141017013524

Here is my latest 'Snarl' at Mobage:



Oct 14 02:30 PM

Hi Emos,

Yes, I appreciate that your team will have a lot of tickets to respond to for this episode so thank you for getting back to me after my long ticket.

Thank you for sending my feedback through to the game development team. They are more than welcome to contact me directly for clarification on any points I raised and, as I'm sure you can imagine, I have many more ideas I wish to share with them if they so desire.

My issue regarding 'Web World' is that the game was essentially changed part way through the episode, forcing me to rethink my strategy and adjust my play accordingly. I'm sure that this is desired in a game and I am glad it is, however, I feel it is unfair to change the statistics of certain characters which effectively changed the parameters of the game. It meant that initially once the bedding in period of the episode was over and the easy/ plentiful rewards were earned I had to decide how best to allocate my resources i.e. time, money, medals, transmetal and credits in order to upgrade the best chararcters to give me the best chance at gaining a T1 finish.

To have the rules change halfway through the game is unfair and it meant that I needlessly spent 12 Energon chains, over 400 Transmetal, over 2 million credits and over 600 characters from medal pulls in order to upgrade 3 Laserbeak characters, when I should have saved them for the raiders Snarl and Ultra Magnus. The reason I did so is because the information given to me at the time / start of the episode lead me to believe that this was better than investing in the lower raiders.

It would be equivalent to you telling me "today you am going to play Ice Hockey" which would mean I would take some time to get the appropriate equipment, learn the rules, and be prepared to lose some teeth. Yet the game has changed, essentially saying to me "no, actually it's field hockey today" which means I have turned up to the game with the wrong equipment, the wrong rules in my head and the standard of conduct expected. (BTW, I love both forms of Hockey!)

All I am asking is that you make it right by giving me back my resources (listed above) so I can invest them in my prixes for the episode, or in the next event. I hope this is within your power.

Regards,

Anthony Ducre

Edric (Mobage)

Oct 15 07:26 AM

Hey there,

Thanks for the note. Normally we may at times offer compensation to players, but as this is an individual case I'm not able to offer compensation and the game teams have not permitted us to credit players for this instance. Your feedback however is sent to our game team.

Please let me know if you have any further questions or issues.

<p style="text-align:start;font-family:'LucidaGrande','LucidaSansUnicode','LucidaSans',Verdana,Tahoma,sans-serif;margin-top:15px;margin-bottom:15px;color:rgb(43,46,47);">Thanks,

<p style="text-align:start;font-family:'LucidaGrande','LucidaSansUnicode','LucidaSans',Verdana,Tahoma,sans-serif;margin-top:15px;margin-bottom:15px;color:rgb(43,46,47);">Edric

<p style="text-align:start;font-family:'LucidaGrande','LucidaSansUnicode','LucidaSans',Verdana,Tahoma,sans-serif;margin-top:15px;margin-bottom:15px;color:rgb(43,46,47);"><span style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;line-height:normal;">Edric, May I ask as to why not? I'm only asking for parity and for the purposes of transparency as I believe it was unfair for an episode to be changed fundamentally halfway through without an explanation or an official apology. Regards, Anthony Ducre  <p style="line-height:18px;font-family:'LucidaGrande','LucidaSansUnicode','LucidaSans',Verdana,Tahoma,sans-serif;font-size:15px;margin-bottom:0px;margin-top:0px;color:rgb(27,29,30);">Emos (Mobage)

<p style="font-family:'LucidaGrande','LucidaSansUnicode','LucidaSans',Verdana,Tahoma,sans-serif;line-height:25px;margin-bottom:15px;margin-top:0px;color:rgb(187,187,187);">Oct 16 05:21 AM

<p style="line-height:22px;font-family:'LucidaGrande','LucidaSansUnicode','LucidaSans',Verdana,Tahoma,sans-serif;margin-top:15px;margin-bottom:15px;font-size:14px;color:rgb(43,46,47);">Hello Anthony,

<p style="line-height:22px;font-family:'LucidaGrande','LucidaSansUnicode','LucidaSans',Verdana,Tahoma,sans-serif;margin-top:15px;margin-bottom:15px;font-size:14px;color:rgb(43,46,47);">Thanks for writing back. We do not have any control over the overall game dynamics of the game. This is why your comments and concerns are forwarded to the game teams as feedback. I apologize for the inconvenience and we are not able to provide compensation.