Board Thread:Game Discussion/@comment-10782738-20130813173956/@comment-10782738-20130813185648

What's really is a pain is that we shouldn't even have to contact them. Now I feel like I have to take an inventory of all my cards periodically, which is extra work I don't really want to do.

This was actually a span of several emails. At 1st, they told me that cards can't just disappear and that I might have used them for upgrading. I had to tell them no. Then they had me reinstall the game, that didn't work. Then finally after the 3rd email, they gave me back my cards. It took a 4th email to even get some transmetals.