Board Thread:Frustrations and Venting/@comment-9605025-20140520024106/@comment-24829928-20140520212403

Seen this happen a few times. Usually happens to me when I am on the road, using a less than useful free hotel wifi. Best guess is that it is a communication error. A slow connection somewhere, may be yours or someone else that clicked the boss, and someone didn't get server update properly and a 'defeated' boss still appears active. Screws it up for everyone that clicked the boss around the same time. Bigger issue towards the end of the week, when seed/sniping is highest and people are spamming the boss screens. I've seen it eat cubes, freeze the game (forcing restart), and on one occasion grant points but no medals.

I would put in a ticket. Best case, they refund the cube and maybe some coins. Worst case, they send the usual "our bad, deal with it," letter. Either way, can't hurt to try.