Board Thread:Game Discussion/@comment-9890645-20131124022446/@comment-13789016-20131124200048

It's true we don't need another reason that makes us look bad, but if Willard didn't exist, I'm pretty sure they would find another reason not to help us. It's got nothing to do with Willard and everything to do with how they responded to us. We are customers and they basically said... You guys went on the offensive too aggressively and we don't like ur attitude.

IMO they are here to serve us. There are no excuses; and they are called customer service.

Cheaters lose their position as a customer when they affect the other customers negatively. And it doesn't matter which cards were legitimate or not. You cheated, for even the simplest of reasons, and therefore you should incur damages... Not in kind,but punitive.

The fact that they believe in second chances is the stupidest shit in the world, the second chance is... Hey you get to start from scratch, not, oh you get a freebie.

I looked on the app feedback. I highly recommend to anyone to give illustrative detailed feedback on what happened to is here on to the app comments, because the comments right now are overly positive. Say that the game is good, but don't get caught up spending money because cheaters exist and you are not treated fairly. This is this is based on an experience and feedback from customer service.