Board Thread:Game Discussion/@comment-11165765-20131108091245/@comment-9890645-20131109123039

This is the email I just sent to Mobage. If you haven't already, please get on it!

To whom it may concern:

As a thirteen time top tier player and "big spender" in Transformers: Legends - I'm pretty sure I'm $2000 deep at least with you - I have to say your response to the item hacking antics of DarthJerry et al. is woefully inadequate.

Months ago, you banned my teammate Itsme5712's account after users - including DarthJerry - petitioned you to after they discovered she'd bought coins through a discount site that required her to give them her password (and thus violate your TOS). Your ban was swift and merciless, and I am not faulting you for this action; in fact, I advised her (after the petition against her went public) that what she did would likely lead to her account being banned.

DarthJerry and others have openly discussed on Facebook their intention to "screw Mobage" using their hack (involving accessing bridges simultaneously on multiple devices, which, by the way, is now public knowledge despite your stated desire to not discuss it; I have known about it for some time and gave information to you via a teammate who has a contact with you) and to proliferate the knowledge of the hack to their team at some time.

This link http://transformers-legends.wikia.com/wiki/Thread:42970 contains screenshots from DarthJerry's Facebook page where he admits to intending to "screw Mobage" via this cheat, and the feelings of a number of TFL players.

What these people did and intended to do is far more destructive to the game than Itsme's singular (though large) purchase of discounted Cybercash, and she did not have the intent of screwing you with her actions. Your choice to suspend these people for a WEEK is a joke compared to Itsme's banning and sends a message to players that blatant cheating will now be responded to with a slap on the wrist. They cheated other players of money and game resources in order to keep up with their cheating! A number of high- and moderate-spending players, including myself, have lost faith in your ability to run a fair game, and feel uncertain as to whether or not we will continue spending or even playing TFL. (You must realize you are losing players to Star Wars Force Collection!!!)

Banning any and all individuals who utilized this exploit is the only way to restore your players' faith in the fairness of your game and your company. TFL isn't the only game on my radar, and not the only game I could spend money on. I could pay Wizards of the Coast around $50/year for their amazing Magic iPad game; instead, I've sunk a huge wad of cash into a simplistic card game because I love the Transformers franchise and the camaraderie I share with my teammates in the game and in our chat room. However, I cannot continue to justify this if I have to continue playing against known cheaters whose decks are of a higher power level due to their cheating.

If you do not ban this group of players, you will lose many other players - honest players who spend hard-earned money in the quest for fair competition in a game based on a franchise dear to their hearts. Do you really want to be seen as encouraging cheaters, or encouraging fair play?

The choice is yours, Mobage.

Thank you.